TheraPLAYoga Policies & Etiquette

TheraPLAYoga is a place & practice founded on the virtues of inclusion & accessibility; filling in the gap by offering affirming, trauma-sensitive, neuro-inclusive, and anti-ableist environments that honor each individual’s experiences and intersecting identities with agency-based practices that truly serve diverse bodies, brains, and abilities.

I serve this purpose of accessibility, inclusion, equity, compassion, and agency through education, clear expectations, honest communication, practicing what I teach, and accountability. 

I do so in TheraPLAYoga studio, online platforms, written communications, event locations, and in relationship with partners and vendors.

Code of Conduct

General Guidelines

• TheraPLAYoga prohibits discrimination, judgment, and harm on the basis of another’s: cognitive and/or physical ability, body size, age, skin tone, race, ethnicity, gender identity, sexual orientation, socio-economic status, political affiliation, religion, education level, citizenship, family dynamic, or lived experience.
• TheraPLAYoga prohibits: harassment, unsolicited physical contact, unwanted sexual advances, threats of violence, intimidation, or offensive remarks towards ANYONE (including everyone and service dogs). 
  • Weapons and Firearms, even those carried legally, are prohibited from TheraPLAYoga spaces.
• TheraPLAYoga prohibits engaging with service dogs without explicit permission and consultation from the handler.
• TheraPLAYoga prohibits pets and emotional support animals, who are not trained service animals.
• TheraPLAYoga prohibits participation or observation by yoga teachers and yoga teachers in training, to ensure capacity and accessibility for intended students.

Community Engagement & Agreements

• Students will respect all people and service dogs in TheraPLAYoga studio or other spaces (event locations, online); refraining from behaviors or language that violate the general guidelines. 
• Students will strive to honor their bodies and brains.  Firstly, by seeking doctor approval before beginning a new practice.
• Payers will consider their social location (proximity to privilege and power) and capacity for payment of services with honesty and integrity.

Drop-Off Policy

Drop-off is ONLY an option when notated in class descriptions. Here are my policies regarding minor beloved and dependant-adult beloved drop-offs:

• Student must be bathroom and hygiene independent.
• Student must be able to follow my directions.
• Student must be unbothered by parent/guardian leaving.
• Drop off is between when doors open to when class starts/doors lock.
• Pick up is at the close of class, when doors unlock.
• Beloveds must be signed in and out by the same person.
• I reserve the right to deny drop-off option; even if the option is available in class description.

Additional waivers and contracts also need to be signed by the parent/guardian, including:

• Notice that in case of a serious emergency, I will call 911 before I call you.
• Must include emergency contact.
• Must sign LATE LIABILITY contract; in which you agree to pay $10 for every (rounded to) 5 minute increment you are late to picking up your beloved. “LATE” constitutes as the time class ends/doors are unlocked.
  • Ex: $10 fee if you’re 3 minutes late to pick up. $20 fee if you’re 7 minutes late.

Studio Class General Etiquette & Expectations:

• Arrive when doors open: 10-15 before class starts, to do all the things & get settled in the space.
• Only bring what you require for class.
• Refrain from using fragrances or carrying other strong smells with you.
• Turn off/silence cell phones & devices or don’t bring them in at all.
• Remove your shoes and coats at designated spaces near entrances.  Including during office hours.
• CONSULT PHYSICIAN FIRST, especially if you have a health condition.
• If you NEED to leave class early, do so in a fashion that is the least disruptive as possible. 
• Do not come to class sick. 
• Follow Code of Conduct and Community agreements.

Additional Best Practices:

• Sign up for emails.  Save my contact and mark it VIP in your email.  This way, you won’t miss communication.
• Follow @TheraPLAYoga on Facebook and/or Instagram 
• No shoes on the blue floor (unless orthotic or similar that aids in stability & safety).
• Grippy socks or clean commando feet (typically body wipes are provided in bathroom).
• Practice Saucha (cleanliness) by washing your hands or using sanitizer before class begins.
• Be on your mat/at your spot at the start time of class.  
• Dress comfy: any comfy clothes are yoga clothes. Consider the time of year, as normal temp is set about 68℉.
• Refrain from carrying strong smells: Including but not limited to smoke (cigarette, marijuana, etc), body sprays/fragrances, unclean body odors, etc. Typically, body wipes are provided in the bathroom.
• NEVER EVER, EVER NEVER flush products other than toilet paper. All other products need to go in the garbage cans provided.

Pre-registrations:

Pre-registrations are always required.
Make sure you pre-register for class as early as you know you can commit to that day and time.  For now, registration opens on a rolling 7 day basis to ensure fair sign ups and prevent registering too far out.

Waitlist List:

I do not have a waitlist.  Instead, I have an interest list.

When an activity is full or it’s not a good day/time for you… Or maybe it’s SO close to being for you and/or your beloved but that glass slipper still feels a little… ‘meh… Send me an email.

Intro Special for Private Sessions:

• Only one Intro Special may be purchased per person.
• The Intro Special is valid for new clients only.

Lost & Found:

TheraPLAYoga is not responsible for any lost or stolen items in the studio or event locations.
I do, however, hold on to lost items until office hours (hours shared on Facebook and Instagram). Please email me for any items you may have left behind. 

Outdoor Pop-Up Yoga Classes:

• Outdoor classes have the same policies and code of conduct guidelines and boundaries as in studio activities.
• Outdoor class descriptions will include necessary details.

Picture and Video Policy for Public Events:

TheraPLAYoga LLC, Gloria Treviño, their representatives, or collaborators have the right to take photographs of participating students and their property in connection with a public activity (i.e. community events held outside the studio and hosted by someone other than me). TheraPLAYoga LLC may use or share such photographs of students and for any lawful purpose, including as publicity, illustration, advertising, and Web content- with the permission of the image owner (typically photographer or event host).